In short

The National Credit Act 34 of 2005 is the law governing credit agreements in South Africa. Its stated purpose is to protect consumers, and the consumer is the borrower. When the Act covers a loan it does not insure or guarantee it. It places duties on the lender instead. You must be registered. You must assess whether the borrower can afford the loan before making it. You may only charge the fees the Act lists, up to capped amounts. The borrower may settle or prepay at any time. And you must give notice and wait before going to court. None of it can be signed away, and if the borrower defaults the Act does not compensate you.

The National Credit Act is the law that decides what you may charge, who you may lend to, what you must check first, and what you must do before you can sue. When people on this site say a loan is covered by the Act, that is what they mean — and it is worth being blunt about the direction it runs in, because the phrase misleads almost everybody the first time they meet it.

01 — The basicsWhat the Act is

It is an Act of Parliament, number 34 of 2005. It came into force in stages from 2006 and it replaced two older laws — the Usury Act and the Credit Agreements Act — which had governed lending until then. It governs the credit agreement itself: the contract between you and your borrower.

It runs to over two hundred sections. You do not need most of them. What you need is the handful that change how you lend, and those are set out in section 03 below.

The Act sets out its own purpose in section 3, and reading it tells you most of what you need to know about which way it points. Its purposes include promoting a credit market that is fair, transparent, competitive, sustainable, responsible, efficient, effective and accessible — and, in the same sentence, to protect consumers.

The Act does also say it aims to balance the rights and responsibilities of lenders and borrowers, so describing it as purely one-sided would be unfair to it. But balance is not the same as benefit. There is nothing in the Act that a lender gains by being inside it.

02 — The two wordsConsumer means your borrower. Credit provider means you.

The Act uses two words constantly and they are easy to get the wrong way round, because neither is used the way ordinary English uses it.

Consumer
The borrower. Not a shopper, not a retail customer — whoever is on the receiving end of the credit. A company borrowing R400 000 is a consumer for the Act's purposes. Every right in the Act belongs to this party.
Credit provider
You, the lender. It also includes anyone who takes over the loan later — buy someone's loan book and you step into their position, duties included.

So when the Act says a credit provider must not, it is speaking to you. When it says the consumer is entitled to, it is giving something to the person who owes you money.

03 — The point of this pageWhat changes the moment the Act covers your loan

This is the part nobody writes down. Eight things change. Each one is a rule you can break, and most of them cannot be signed away.

1. You have to be registered

Since 2016 the threshold has been R0, so this can be triggered by a single loan. Lending without being registered when you should have been makes the agreement unlawful, and a court then decides what happens to it. This has its own page: do you need to register as a credit provider.

2. You have to check they can afford it, before you lend

The Act requires you to take reasonable steps to assess the borrower's understanding of the risks, their repayment history, and their existing means and obligations.

If a court finds an agreement reckless it can set aside the borrower's obligations, or suspend the agreement. While an agreement is suspended the borrower need make no payment, no interest or fee may be charged, and your rights under it are unenforceable. That is the concrete cost, and it is worth knowing before you decide the paperwork is not worth the trouble.

3. You may only charge the things on a closed list

Section 101 says a credit agreement must not require the borrower to pay anything except the items it then lists. Interest is on the list; a good deal of what lenders like to charge is not:

  • the principal — the money you actually advanced;
  • an initiation fee, capped, and chargeable only if the application actually results in a loan;
  • a service fee, capped, monthly or annually;
  • interest, capped, expressed as an annual rate;
  • the cost of credit insurance, within limits;
  • default administration charges, if the borrower has defaulted;
  • collection costs, capped.

That is the whole list. An arrangement fee, a documentation fee, a consulting fee, a fee for looking at the file — if it is not on the list, you may not charge it. And most of the items that are on the list are capped by regulation.

4. Charges stop growing at a point

Once the borrower is in default, the fees, interest and charges that build up during that default may not in total exceed the unpaid principal as it stood on the day the default began.

This is the statutory version of the in duplum rule, and it is not quite the common-law rule of the same name. It caps what accrues during default, measured against the principal outstanding when default started. It is not a general rule that interest stops once it equals the loan.

5. The borrower can pay you back early, whenever they like

They may settle the whole agreement at any time, with or without notice, and they may prepay any amount at any time without notice and without penalty.

For a lender this is a planning point rather than a legal risk. You cannot count on earning a full term of interest. On a large agreement you may charge a limited early termination charge; on anything smaller, there is no lock-in at all.

6. You cannot simply sue

Before you go to court you must give the borrower notice of the default and propose that they take the agreement to a debt counsellor, an ombud or a consumer court. Then you wait.

Sections 129 and 130 of the National Credit Act. Business days, not calendar days — roughly a month in practice.
Before you can approach a courtHow long
The borrower must have been in defaultat least 20 business days
Since you delivered the section 129 noticeat least 10 business days
And the borrower must have either ignored the notice or rejected what you proposed

Skip this and your case can be thrown out for that reason alone, whatever the merits of the debt.

7. You cannot draft your way around any of it

A credit agreement must not contain an unlawful provision, and a provision is unlawful if it tries to waive or take away a right the Act gives the borrower.

So a clause saying the borrower agrees to give up their right to early settlement, or agrees that the affordability rules do not apply, is not merely unenforceable — it is an unlawful provision. The borrower having signed it changes nothing.

8. The duties do not stop at signature

A registered credit provider reports to the Regulator, discloses to borrowers in a prescribed form, keeps records, and stays within the caps for the life of the loan.

04 — The honest answerWhat you get in return: nothing

It is worth saying plainly, because the word covered invites the opposite assumption.

The Act does not:

  • guarantee your loan, or any part of it;
  • compensate you if the borrower does not pay;
  • check the borrower for you, or vouch for them;
  • give you a fund to claim against;
  • give you priority over anyone else the borrower owes;
  • collect the debt on your behalf.

If the loan goes bad, you are in exactly the position you would have been in without the Act — except that you must have followed its rules to enforce, and if you did not, you may be in a worse one.

What a lender gets from the Act is indirect and it is real, but it is not protection. It is an orderly market: everyone lending to the same borrowers is bound by the same caps and the same disclosure rules, there is a public register you can check a counterparty against, and conduct that would otherwise be lawful competition is not.

05 — Whether it appliesDoes the Act cover your loan?

The short version: it covers your loan unless the borrower is a business of a certain size, or the loan is a large one to a smaller business, or the two of you were not dealing at arm's length.

That question has its own page, worked through with examples, at do you need to register as a credit provider. Two points are worth flagging here because they are widely got wrong.

A trust is not automatically a business
For the Act's purposes a trust counts as a juristic person only if it has three or more trustees who are individuals, or a trustee that is itself a company. A family trust with two individual trustees does not qualify, so lending to it is covered.
Lending to a relative is not automatically outside the Act
The family exclusion applies to natural persons in a familial relationship who are co-dependent, or where one depends on the other. Kinship alone is not enough. A loan to a financially independent adult relative can be at arm's length and covered like any other.

06 — The boundaryThe Act is not the only law that touches you

The National Credit Act governs the credit agreement. Other laws govern other things you may be doing at the same time, and being outside the Act does not put you outside them.

  1. FICA if you are obliged to identify and verify who you are dealing with.
  2. FAIS if you are advising other people about financial products rather than lending your own money.
  3. The Banks Act if you are taking money from the public to lend on, which is a different activity with much harder consequences.
  4. POPIA for the borrower information you collect and keep.

Which of these reach you is set out on when the law applies.

07 — The sourceRead it yourself

The Act is public and free. If you are going to lend money in South Africa it is worth having the text open rather than relying on anybody's summary of it, this one included.

Every legal statement on this page is tied to a specific section and a quoted passage, and those quotations are re-checked against the published text of the Act on a schedule. Where this page states a rule, the section is named so you can go and read it.